Shipping & Delivery Policy

At Olivia's Closet, we are committed to providing a smooth and reliable shopping experience from the moment you place your order until it arrives at your doorstep. Every order is carefully prepared and inspected before it leaves our fulfillment center to ensure it meets our quality standards.

Order Processing

After your purchase has been confirmed, your order enters our processing system.

Processing time: 1–3 business days
Orders are prepared, inspected, and packaged before shipment.
Orders placed on weekends or public holidays are processed on the next available business day.

During periods of high demand, processing may take slightly longer than usual.

Estimated Delivery Time

Once your order has been dispatched, the estimated delivery time is:

7–12 business days

Delivery times are estimates and may vary depending on your location, local postal services, customs procedures, weather conditions, or other circumstances outside our control.

Free Shipping

We are pleased to offer free standard shipping on all orders, with no minimum purchase required.

There are no additional shipping charges at checkout unless otherwise stated during promotional events or special services.

Shipping Information

Please ensure that your shipping details are accurate before completing your purchase.

Once an order has been processed for shipment, we may not be able to modify:

Shipping address
Recipient name
Delivery information

Incorrect or incomplete address details may result in delays or unsuccessful delivery. Olivia's Closet cannot be held responsible for orders affected by inaccurate information provided during checkout.

Delivery Partners

To ensure efficient delivery worldwide, we work with a network of trusted international shipping carriers and local postal services.

The carrier responsible for the final delivery may vary depending on your destination.

If no one is available to receive your package, the delivery company may leave a notice with instructions for redelivery or collection from a local pickup location.

Order Tracking

As soon as your order has been shipped, you will receive a confirmation email containing your tracking information.

Tracking updates may take 48–72 hours to appear after the package has been handed over to the shipping carrier.

If you have questions about your shipment, please contact us at info@oliviascloset.net.

Quality Commitment

Every item sold by Olivia's Closet is carefully inspected before shipping to ensure it meets our quality expectations.

We collaborate with carefully selected manufacturing and fulfillment partners around the world who share our commitment to quality, craftsmanship, and responsible production practices.

This global approach allows us to offer stylish, high-quality fashion at competitive prices while maintaining consistent product standards.

Shipping Delays

Although we work hard to deliver every order on time, unexpected delays can occasionally occur due to factors beyond our control, including:

Customs inspections
Severe weather
Carrier delays
National holidays
High shipping volumes

We appreciate your patience should these situations arise.

Contact Us

If you have any questions regarding shipping or delivery, our customer support team is happy to assist you.

Email: info@oliviascloset.net

Olivia's Closet Customer Support

Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)

We aim to respond to all inquiries within 1–2 business days.